1. What are your therapists' qualifications?
Our therapists are licensed CSW's or Ph.D's who have agreed to "donate" hours to the clinic on a sliding scale fee drastically lower than the fee they charge in their private practice.
2. What type of therapy and/or counseling do you provide?
The approach is eclectic. We do not adhere to one specific theory, but it is all talk-therapy.
3. What other services do you provide?
We have a division that offers group therapy focused on specific needs such as: bereavement, relationship issues, eating disorders, older women (40 +), etc.
4. Is everything confidential?
Yes, a file is kept locked in a separate room. Only your therapist has access to this room. We are bound by the laws of confidentiality.
5. I heard that there are therapists in training. Please explain this to me.
Therapists in training have already established a private practice, have a great deal of experience, and have decided to come to ICP for additional training above and beyond their professional degree. They attend classes at ICP to receive specific training in analysis, eating disorders, or family and couples treatment.
6. Do I have to have a therapist in training? I would like a staff member.
No, you may request a staff therapist at the time of your intake.
7. What areas of expertise do you offer?
We have therapists specifically trained in the following disciplines: [Image]eating disorders, anger management, sexual abuse, depression, bi-polar disorder, other specific mental illnesses, HIV- and AIDS-related issues, substance abuse (drugs & alcohol), addictions, phobias, family and couples treatment, children and adolescents, artists, performance anxiety, older adults, bereavement issues, relationship issues, intimacy issues, single-parent family, insomnia, dream analysis, gay, lesbian, bisexual and transgender issues, families of mixed cultural background, parenthood, divorce and separation. We also have Spanish and French speaking therapists.
8. Can you get medication and therapy?
Yes, however this is an issue to discuss with your intake clinician. We have a panel of psychopharmacologists to whom we refer should you and your therapist decide that medication is needed.
9. What kind of insurance does ICP take?
ICP accepts Medicare and HIP insurances. In most cases you will need to contact your insurance in advance for authorization and will have a co-pay.
10. What happens if my insurance doesn't cover treatment at ICP?
We work on a sliding scale and establish a fee based on your income.
11. Do you accept Medicaid?
No, we are not Medicaid providers, however, if you have chosen an insurance company to administer your benefits, and they are contracted with us, we will be able to see you.
12. What happens if I do not have insurance when I begin treatment, and then I get insurance in the middle of my treatment?
We can start using your insurance from the moment the coverage is effective.
13. Do you accept Medicare?
Yes, we are Medicare providers.
14. How do I get reimbursed?
We will give you a monthly statement that you submit to your insurance company just like you would for any doctor bill.
15. Is the intake covered by insurance?
Usually the intake is considered an initial evaluation and is covered by insurance.
16. How do I find out about my coverage?
Ask your benefits person at your job, or call your insurance company and ask them what mental health benefits are covered by your policy.
17. What information do you provide to insurance companies?
Without your written consent, no information is given to insurance companies. However, in order for you to receive reimbursement, session dates must be sent to the company itself. Managed care companies often require more information to justify paying for additional sessions, but you will be a part of this process.